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Based in Manchester, you can reach us 24 hours a day, 7 days a week.

Call us

New claims/Existing claims

0333 038 1627

Email us

General:

info@claimlinkuk.com

Complaints:

info@claimlinkuk.com

FAQ

Have a question?

Our FAQ page may have the information you’re looking for.

Frequently Asked Questions

No — we manage your motor accident claim on your behalf. Our dedicated team handles all communication with the insurer, saving you time, stress, and hassle. You’ll only need to notify your insurer for reference purposes if required.

No, we believe in complete transparency. If you weren’t at fault, we recover all costs from the other party’s insurer. Even if you are at fault, we contribute £150 towards your excess — you only cover any remaining uninsured costs.

The only exception is in the rare event of a fraudulent claim, in which case you may be liable for hire car charges.

No. Claim Link UK is completely independent and not affiliated with or endorsed by any UK car insurance provider, including Aviva, AXA, Direct Line, or others.

Not directly. Because we manage your claim independently, many of our clients avoid impacting their no-claims bonus.

However, final decisions regarding future premiums are made by your insurer.

Motoraccident.claims is trading style of Claim Link UK Ltd, registered in England and Wales, Company registration number 03882486. Registered Office: 556 Burnley Road, Rossendale, Lancashire, BB4 8NE. VAT registration number 748 8057 90.

Registered with the Information Commissioner's Office; registration number ZA120580. You can find our terms of use, privacy policy and our cookie policy here.

Claim Link UK Ltd is a claims management company. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. Claim Link UK Ltd is authorised and regulated by the Financial Conduct Authority (FRN:313116).

Claim Link UK Ltd is a claims management company and only undertakes marketing activities which comply with Solicitors Regulation Authority Code of Conduct 2011 (in particular, Chapter 8 - Publicity).

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